Each service takes exactly the same amount of time. You make the choice, the attendant will press the button and the treatment that your car is given is done by the fully computerized system.
DO YOU NEED MY UNLIMITED TAG NUMBER TO UPDATE MY CREDIT CARD ON FILE?
Yes, If you do not have your unlimited tag number please contact us.
I HAVE A NEW VEHICLE. HOW DO I TRANSFER MY PASS TO ANOTHER VEHICLE?
If you have your pass number, please visit any location to transfer a new pass to a different vehicle. If you need your pass number, please contact us.
CAN I CHANGE MY PLAN ONLINE?
No, you will need to stop by a location to change plans. To cancel plans, you can stop by a store OR cancel online HERE.
CAN I CANCEL MY PLAN ONLINE?
Yes, you can cancel online by clicking HERE. You can also change your plan at your local Ocean Store Location.
WILL I RECEIVE AN EMAIL CONFIRMATION AFTER I CHANGE MY CREDIT CARD?
Yes, you will receive an email confirmation after you submit your request.
Can I use my VIP monthly club pass at any location?
Yes, your pass is good at all Wildwater Express locations.
